Kotsaris-air.gr is an online store selling products via the Internet, created and operated by the company under the name “”. It is headquartered in Sindos, Thessaloniki with an email address [email protected], (hereinafter for brevity the COMPANY). Before entering our online store and browsing our website, please consult the following terms and conditions, which apply specifically to the use of our page.

1. General Terms

The COMPANY reserves the right to modify or revise the terms and conditions of use and transactions from the online store at any time it deems necessary, and is committed to informing consumers of any changes through the pages of this online store. The change of terms does not affect orders that you have already placed.

2. Provided Information & Products

The COMPANY is committed to the accuracy, truthfulness, and completeness of the information provided on the kotsaris-air.gr online store, regarding both the identity of the COMPANY and the transactions provided through the online store. The company, in good faith, is not responsible for and is not bound by electronic data entries made due to error/mistake in accordance with common practice, and is entitled to make corrections whenever it becomes aware of their existence.

3. Limitation of Liability

The COMPANY, within the scope of its transactions from the online store, is not liable and does not assume any compensation obligation for any damage or loss that may result from the cancellation of orders, from non-execution or delay in execution, for any reason. It does not guarantee the availability of products displayed in the online store but will inform the interested customer in advance about availability or lack thereof. The online store provides content (e.g., information, names, photos, representations), products, and services available through the website “as is.” Under no circumstances is the COMPANY liable, either civilly or criminally, for any damage (direct, special, or consequential, including but not limited to, loss of profits, data, lost earnings, financial compensation, etc.) that may be suffered by a visitor to the online store or a third party due to causes related to the operation or non-operation and/or use of the website and/or the inability to provide services and/or products and/or information available from it or from any unauthorized interference by third parties in products and/or services and/or information available through it.

4. Intellectual Property Rights

The website kotsaris-air.gr is the official online site of the company “MATZIRI AIKATERINI.” All content on the website, posted by the company, including images, graphics, photos, designs, texts, and products, constitutes the intellectual property of the company and/or its partners and is protected under the relevant provisions of Greek law, European law, and international agreements.

Any copying, analog/digital recording, mechanical reproduction, distribution, transfer, downloading, modification, resale, creation of derivative works, or misleading the public regarding the true provider of the content of the websites is prohibited. Any reproduction, reissue, upload, announcement, dissemination, transmission, or any other use of the Content in any manner or medium for commercial or other purposes is permitted only with prior written permission from the company or any other lawful holder of the aforementioned intellectual property rights.

The names, images, logos, and distinctive features that represent the company and/or its online store and/or third parties affiliated with them, as well as their products, are exclusive trademarks and distinctive features of the company and/or kotsaris-air.gr or/and the aforementioned third parties and are protected by Greek, European, and international trademark laws, industrial and intellectual property laws, and laws against unfair competition.

In any case, the appearance and display of these on the kotsaris-air.gr websites should not be construed in any way as a transfer or assignment of the license or right to use them.

5. User Obligation

The user/customer agrees and undertakes to use the services, information, and data of the online store in accordance with the law and based on the rules of good faith and commercial ethics. The user is obliged not to use the kotsaris-air.gr online store and its trademark for:
1. Sending, publishing, sending via e-mail, or transmitting in any other way any content that is illegal for any reason, causes illegal infringement, or harm to the COMPANY or any third party, or violates the confidentiality or privacy of any individual’s information.
2. Sending, publishing, sending via e-mail, or transmitting in any other way any content that offends moral values, social values, underage persons, etc.
3. Sending, publishing, sending via e-mail, or transmitting in any other way any content that the users are not entitled to transmit according to the law or valid agreements (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by non-disclosure agreements).
4. Sending, publishing, sending via e-mail, or transmitting in any other way any content that infringes any patents, trademarks, trade secrets, copyrights, or other intellectual property rights of third parties of any kind.
5. Sending, publishing, sending via e-mail, or transmitting in any other way any material containing software viruses or any other code, files, or programs designed to interrupt, cause harm, destroy, or damage the operation of any computer software or hardware.
6. Willful or inadvertent violation of applicable laws or regulations.
7. Harassment of third parties in any way.
8. Collection or storage of personal data regarding other users.

6. Limited License

“MATZIRI AIKATERINI, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use, and presentation of this website and its content. This license does not transfer ownership of the website and its content and is subject to the following restrictions: (1) you must retain in all copies of the website and its content all copyright and other proprietary rights notices, and (2) you may not modify the website and its content in any way, or reproduce, publicly display, distribute, or otherwise use the website and its content for any public or commercial purpose, unless otherwise permitted herein.”

7. Security

The COMPANY created this website with the sole purpose of serving its customers. The website kotsaris-air.gr is simple and user-friendly, designed to meet the specific needs of each user. To achieve the best service for you, it is important that you understand that you must provide us with certain information required for processing your order, which is protected by us. This Privacy Policy and the attached Terms and Conditions of Use of this website describe the method of data collection by the website kotsaris-air.gr, the use of this data by us, and the terms and conditions of using this website. This Privacy Policy exclusively refers to your personal data, which you provide to us during your orders.

8. Access to Information

Each order processing requires the collection of personal information for delivery or reservation purposes. By providing your personal data, you consent to its use by the company’s employees. The company requires its employees and website maintainers to provide users/customers with the level of security outlined in this Privacy Policy. The personal information we have collected can only be disclosed following a court order (if applicable).

9. Cookies

Kotsaris-air.gr has the ability to use cookies as part of facilitating and operating its services through its website. Cookies are small files (text files) that are sent and stored on the user’s computer, allowing websites like kotsaris-air.gr to function smoothly without technical issues, collect multiple user preferences, recognize frequent users, facilitate their access, and gather data to improve the website’s content. Cookies do not cause harm to users’ computers or the files stored on them. We use cookies to provide information and process your orders, and they are automatically deleted every time you exit the site. You should be aware that cookies are essential for the proper and smooth functioning of the kotsaris-air.gr website.

10. Correction, Modification, or Deletion of Information

Kotsaris-air.gr allows you to correct, change, complete, or delete data and information provided on the website. If you choose to delete any information, the COMPANY will take steps to remove it from its records promptly. For the protection and security of the user, the COMPANY will make reasonable efforts to ensure that the person making the changes is indeed the user themselves. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website also depends on you.

11. Transaction Security

The COMPANY is committed to ensuring the security and integrity of the data it collects regarding the users of its website. All payments made using a card are processed through the electronic payment platform of the National Bank of Greece.

12. Acceptance of Privacy Protection Procedures

If you use this website, you accept and agree to this Privacy Policy as well as the Terms and Conditions of use of the website that have been announced through it.

13. Disclaimer

The content of this website (regarding the posted products and offered services) is provided without warranties, conditions, or other guarantees regarding its accuracy. Unless expressly stated otherwise, to the fullest extent permitted by law, the COMPANY and its suppliers, content providers, and advertisers expressly exclude any conditions, warranties, and other terms that might otherwise be implied by applicable law, and will not be liable for any damages, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data, or other assets, damage to reputation or goodwill, or the cost of providing substitute products and services, arising from or related to the use, inability to use, operation or failures of this Website or Linked Websites and any material posted there, regardless of whether such damages were foreseeable or arise in the context of a contract, a sale conducted on our website, from products of our website, or from tort, based on applicable law or otherwise.

We are not liable for any loss or damage that may result from an attack involving denial of service, viruses, or other technologically harmful material that may infect the customer’s material, software, data, or other proprietary material due to the use of this website or the downloading of any material posted on this site or any website linked to it.

The COMPANY and its partners make every effort, within the framework of the technological checks they conduct periodically, to ensure that the services, content, and transactions are carried out smoothly and without interruption, and to maintain the high level of security it provides. However, it is not liable in the event that, for any reason, including negligence, the operation of the COMPANY is interrupted or access to it becomes difficult or impossible, or if, despite the security measures in place, “viruses” or other harmful software are detected and transmitted to the users’ terminals, or if third-party unauthorized individuals intervene in any way in the content and operation of the site, making its use difficult or causing issues with its proper functioning or intercepting information related to users’ personal data. We are also not liable in the event of a disruption of access to our website due to reasons beyond our control, as well as for reasons arising from technical or other network failures, force majeure events, or unforeseen circumstances.

14. Force Majeure

If, due to force majeure (e.g., bad weather conditions, strikes, etc.), the Company is unable to deliver the products within the specified time as stated above, we will notify you via email or by phone to inform us whether you wish to proceed with your order under these circumstances. The COMPANY is not responsible for any reason or cause due to force majeure events.

15. Social Media (Facebook, Instagram, etc.)

The website may provide you with the option to interact with social media platforms, such as the “Like” button on Facebook. Our COMPANY does not control these social media services or the profiles of CUSTOMERS or USERS on them, and we cannot change your privacy settings on these services or establish rules regarding how your personal information is used on these services. These matters can only be controlled by you as USERS of our services, as well as by the providers of the social media services. Before using any such feature available on our website, we recommend that you read all the policies and information regarding the services of the respective social media platforms to better inform yourself about their privacy policies. We are not responsible for any actions or omissions by any social media service provider or for your use of the features included on their platform.

16. Modification

The COMPANY reserves the right, at its sole discretion, at any time and without notice, to modify, remove, or alter the services and/or the terms of this agreement and/or any page of this Website.

17. Waiver

To the extent permitted, we hereby disclaim liability for any claims, losses, demands, or damages of any kind related to the website or the data displayed on it, including, without limitation, direct, indirect, incidental, or consequential losses or damages, whether arising from the following indicative issues: loss of profits, loss of income, loss of data, loss of use, or otherwise, regardless of whether the COMPANY had been notified of the possibility of such losses or not. The above shall apply whether such claims, losses, or damages arise from tort, breach of contract, negligence, under applicable law, or otherwise.

However, when you use our Services, your legal rights are not affected. Always keep in mind that our website is provided “as is.” Consequently, access to it is solely at the visitor/user’s own responsibility.

We cannot assume responsibility for defects attributable to suppliers and related to the products or services you find on our website. Our primary role is resale, and we take every precaution, in compliance with applicable laws governing our actions, to honor it. We cannot be held responsible for defects beyond our control. If you violate these terms and we take no immediate action, we retain the right to exercise our rights and remedies in any other similar situation as permitted by law.

18. Εφαρμοστέο δίκαιο και δικαιοδοσία

These terms are governed by and construed in accordance with the laws of Greece and the European Union (EU). You agree as CUSTOMERS or USERS of the website, as well as us, as the website and the COMPANY, that you are subject to the exclusive jurisdiction of the courts of Thessaloniki.